![]() ![]() Don’t rush-choosing an endpoint security solution is not just a technical decision, but a business decision as well.Learn More Forrester’s Endpoint Security Wave reflects an endpoint security market in transition as every provider struggles to keep up with enterprises’ need for greater consolidation while needing more visibility, control, and integration of every data telemetry source. No matter whether you use Windows, macOS, or Linux, be sure your desired solution has you covered. If your company uses devices with more than one operating system, also look for a solution with cross-platform support. To sum it up, here are the main things to look for when choosing an endpoint solution: The highest possible detection rate, lowest incidence of false positives, negligible impact on systems, easy management from a cloud console, and high-quality support.īut there are also other things to consider, such as ease of deployment or costs. If you need further assistance, there should be a simple way to contact technical support. It should be easy to navigate and detailed enough to quickly provide information on the necessary steps. Look for a knowledgebase that covers a variety of scenarios. In case you run into any problems, it’s best to have a place where you can search for solutions. With a cloud-based console you can connect anytime from your favorite browser. It’s also cost effective, because there is no need for additional hardware or software. Managing IT security from the cloud is convenient and easy. Look for the ability to manage all endpoints (desktops, servers, virtual machines, and even managed mobile devices) from a central console, push out updates, automate routine tasks such as creating and deploying configurations, and quickly create the reports you need. You don’t want to have to wear out your shoes running from one device to another to configure, administer, upgrade, and maintain the security across all the systems in your environment. AV-Comparatives regularly does performance testing to compare what impact endpoint solutions have on machines they are running on. And you shouldn’t have to upgrade older machines just to run the security software. System slowdowns aren’t a price you have to pay for having security. If antivirus updates or system scans noticeably impact system performance, you’ll hear about it as users see their systems slow down and it affects their ability to get their work done. During your evaluation, keep an open ear to user complaints. Security software varies widely in the amount of system resources required in terms of memory, disk space, processor load, and network impact. ![]() By choosing a product that keeps marking false positives, you’ll be spending a lot of time chasing down nonexistent threats, and possibly reimaging and restoring systems that don’t need to be touched at all. If an antivirus solution is configured to immediately delete or quarantine infected files, a false positive in an essential file can render the operating system or crucial applications unusable.Įven if false positives don’t shut down your system, each one requires an investigation that wastes valuable IT resources. Even one false positive can cause serious problems. Some in the security industry maintain that they’re not a big deal-but they are. Incidence of false positivesĪ false positive is an alert on a file or link that isn’t actually malicious. And if you are planning on using real malware for testing purposes, keep it safe and use a dedicated test machine that’s isolated from the rest of your network, with no valuable data stored on it. Be especially wary of vendors who provide you with malware samples to test with- they tend to be customized, so their products automatically mark them as malicious. You can check real-world tests conducted by trusted organizations with a proven track record, such as AV-Comparatives. When it comes to determining detection rates of solutions, independent test results might be your best guide here. Better to regularly audit your network traffic for any issues! Therefore, you won’t always know if something has penetrated the software’s defenses unless your systems slow down or start behaving erratically. The problem is, of course, that most malware is designed to evade detection. You want your security software to be able to detect all the threats that enter your network. ![]()
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